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Listen to this siteThursday 20 May 2010
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Nestlé is recalling its Nescafé Collections coffee (100g jars only), because these products might contain small pieces of glass. The Agency has issued a Food Alert for Information.
Product recall notices will appear in national press as of tomorrow, Friday 21 May, and then on Sunday 23 May. These notices will explain to customers why the products have been recalled. If you have bought an affected product you can get a full refund by calling freephone 0800 58 57 59.
A copy of the company’s product recall notice can be found at the link towards the end of this page.
The recalled products are:
All 'best before' dates and all batch codes are affected.
No other Nestlé or Nescafé products are known to be affected.
If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). Food alerts are the FSA's way of letting local authorities and consumers know about problems associated with food and, in some cases, providing details of specific action to be taken. They are issued under two categories:
You can get FSA alerts either by email or SMS text. Visit the Get Alerts page at the link below to find out how.
You can also subscribe to our Really Simple Syndication (RSS) feed for food and allergy alerts. RSS is a format for distributing news content and is a simple way to keep up to date with the latest news on a website.
When we publish via RSS, you can automatically get the updated content via a 'news aggregator' or 'news reader'. Our RSS feed will contain a brief summary and link back to our web content. Click on 'What is RSS' on the left of this page for more details.
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