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Tesco withdraws Tesco Frozen Steam Rice – White Rice

Monday 10 September 2007

Tesco has withdrawn its own brand Frozen Steam Rice White Rice, because the product contains egg which is not shown on the label. The Agency has issued an Allergy Alert.

As a result of a manufacturing error a small number of packs have been filled with Tesco Frozen Egg Fried Rice. This makes the product unsafe for individuals who are allergic to egg, and are advised not to eat this product.

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Product details

No other Tesco products are known to be affected.

Tesco has withdrawn the product from sale. Point-of-sale notices will be displayed in all stores, telling customers that they can return the product to the store and receive a full refund. In addition, Tesco will contact the relevant allergy support organisations, who will inform their at-risk allergic members of the withdrawal.

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Allergy alerts

Sometimes there will be a problem with a food product that means it should not be sold. Then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). Sometimes foods have to be withdrawn or recalled if there is a risk to consumers because the allergy labelling is missing or incorrect or if there is any other food allergy risk.

In such situations the Agency will issue an Allergy Alert. It is also possible to subscribe to an email alert system to receive automatic messages whenever Allergy Alerts are issued.

Subscribing is a two-stage process. First of all, click on the link below. Click 'Subscribe' and insert your email address before submitting your request. Then we'll send you an email asking you to confirm by clicking on a link. This is to protect you against getting unwanted emails.

If you no longer wish to subscribe to email alerts, simply repeat the process but click on ‘Unsubscribe’ instead. Again, we’ll send you an email asking you to confirm the request. This is to prevent you being unsubscribed by someone else.

You can get details of all the latest allergy alerts as soon as they're issued by getting the details sent as a SMS text message direct to your mobile phone.

To sign up to this free service, simply send the text message ‘START ALLERGY’ to the number 62372. To unsubscribe, just text 'STOP ALLERGY' to the same number.

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Related links

Get specialist info email updates Tesco withdraws Tesco Frozen Steam Rice – White Rice due to packaging error resulting in an undeclared allergen Read the Allergy Alert

External links   The Food Standards Agency has no responsibility for the content of external websites

(External) Allergy UK (External) Anaphylaxis Campaign (External) Tesco Company website

More advice from our eatwell website

(External) Food allergy and intolerance

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