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Food Standards Agency

Sunday 5 July 2009

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Twinings withdraws Luxury Chocolate Drink

Friday 13 July 2007

R Twining & Company Ltd has withdrawn its own brand Luxury Chocolate Drink due to possible presence of milk which may make this product unsafe for people who are allergic or intolerant to milk or milk constituents. The Agency has issued an Allergy Alert.

There is a possibility that milk may get into the product during its manufacture and this has not been indicated on the label. Although the product is intended to be prepared and consumed with milk, the absence of an allergy advisory statement may make this product unsafe for consumers who are allergic or intolerant to milk or milk constituents.

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Product details

Twinings Luxury Chocolate Drink 220g
Date Code: All durability dates prior to and including BB 31/07/2008

No other Twinings products are known to be affected

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Action taken by the company

The company has withdrawn the affected product. Customers have also been made aware of this issue. In addition, the company has contacted the Anaphylaxis Campaign and Allergy UK who will inform their at risk allergic members of the withdrawal.

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Allergy alerts

Sometimes there will be a problem with a food product that means it should not be sold. Then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). Sometimes foods have to be withdrawn or recalled if there is a risk to consumers because the allergy labelling is missing or incorrect or if there is any other food allergy risk.

In such situations the Agency will issue an Allergy Alert. It is also possible to subscribe to an email alert system to receive automatic messages whenever Allergy Alerts are issued.

Subscribing is a two-stage process. First of all, click on the link below. Click 'Subscribe' and insert your email address before submitting your request. Then we'll send you an email asking you to confirm by clicking on a link. This is to protect you against getting unwanted emails.

If you no longer wish to subscribe to email alerts, simply repeat the process but click on ‘Unsubscribe’ instead. Again, we’ll send you an email asking you to confirm the request. This is to prevent you being unsubscribed by someone else.

You can get details of all the latest allergy alerts as soon as they're issued by getting the details sent as a SMS text message direct to your mobile phone.

To sign up to this free service, simply send the text message ‘START ALLERGY’ to the number 62372. To unsubscribe, just text 'STOP ALLERGY' to the same number.

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Related links

Get specialist info email updates Twinings withdraws its own brand Luxury Chocolate Drink due to possible presence of milk Read the Allergy Alert

External links   The Food Standards Agency has no responsibility for the content of external websites

(External) Allergy UK (External) Anaphylaxis Campaign (External) Twinings Company website

More advice from our eatwell website

(External) Food allergy and intolerance

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